A chatbot is a computer program that simulates human conversation with an end user.
Plus, thanks to generative AI, these advanced chatbots are not only able to have conversations with users but can also boost their
productivity in the workplace. You have most likely encountered chatbots in customer service when you need help accessing your bank account, returning a pair of shoes, booking an appointment,
or troubleshooting software on your computer.
QuillBot's AI Chat is a conversational tool that uses advanced large language models to understand natural
language and respond in a human-like way. Our
conversational AI chat tool can generate clear, context-aware responses to your questions instantly and help you brainstorm, learn, or solve problems.
Virtual agents are AI bots that can be specifically trained to interact with customers in call centers or contact centers.
The HR department of an enterprise organization might ask
a developer to find a chatbot that can give employees integrated access to all of
their self-service benefits. Selecting the right chatbot product
can have a significant payoff for both businesses and users.
They can handle common inquiries, such as order tracking or account management,
and provide 24/7 support. Using artificial intelligence can improve customer experience and satisfaction while reducing operational costs.
Train your website or other resources to get an AI model based on your business expertise.
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